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Home arrow N-central MSP arrow Reporting

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N-central comes with more than 40 pre-built reports that automatically collect and display data in support of many tactical operational activities, including availability and performance analysis, troubleshooting, upgrade planning, license compliance, patch compliance and many others. These reports empower you to work more efficiently and effectively, allowing you to do more with less by reducing the time required to deliver a broad range of IT services

Report Name

Description

Application Compliance By Application

Displays all applications that were detected that were not included in a device-allowed list. For each application, this report displays the device names for which this software is non-compliant. It gives you the information needed to correct license compliancy issues – either how many licenses you need to purchase or which machines have unlicensed software that you need to uninstall.

Application Compliance By Device

Another license compliancy aid, this report displays all devices for which applications were detected that were not included in the allowed list. For each device, this report displays the non-compliant software package names.

Asset Site

Provides a summary of the discovered assets on a network, so you can do client-wide upgrade planning and understand what types of hardware you are supporting.

Availability Multi Service Multi Device

Offering availability information for multiple services on multiple devices in a tabular form, this report is useful for gaining an overview of the status of the entire network as well as determining if some services are not consistent and further analysis is required.

Availability Multi Service One Device

Shows the availability percentage of multiple services on a single device over a given period of time, enabling you to identify any services that are not consistent with all other services and that require further analysis.

Availability One Service Multi Device

Lists the availability percentage of a service on multiple devices over a specified time period, giving you the power to how services across devices compare from an availability perspective. This helps to present the true uptime of each server in a Web farm, for example.

Availability One Service One Device

With a simple format that can be easily understood by all users, this report shows how much time a service was available on a device by providing aggregated data.

Configuration Summary

Displaying real-time data and not historical data, this report offers service configuration information for the devices you select, including the monitoring endpoint, parameters and thresholds.

Customer Devices

Useful for device tracking and upgrade planning, this report displays all configured devices in the system. It displays relevant information such as the IP address, operating system and number of configured services.

Customer Users

Segments all end-users by account type and account status, so that you can identify enabled / disabled accounts, eradicate any duplication and develop email and contact lists.

Customers

Displays all customers configured in N-central and provides relevant details on the client.

Detailed Asset

Delivering detailed asset information about a particular device or group of devices, this report offers information that can be used to populate configuration management systems, obtain an overview on a device and troubleshoot hardware-related issues.

Detailed Security Incident By Device

Presents detailed security incident information based on a given service, helping staff to determine the scope of devices that require inspection. This will display all detected incidents over a specified time period, and display which device was affected.

Detailed Security Incident By Service

Offers detailed security incident information based on a given device, enabling technicians to watch how incidents occur on the device and determine the types of actions required to help keep the system secure. This will display all detected incidents over the specified time period in sequence.

Detailed Status

Allows you to understand how long a service on a device was in a state, how often the state changes, and if there are common state changes every day, week or month. This is very useful for troubleshooting elusive network or TCP service issues.

Executive Summary

Provides metrics on the availability and performance of your key network devices and services. These metrics help you to understand the overall utilization of your network, manage your network's performance and capacity more efficiently, and provide a higher level of service.

Incident Report

Lists all of the incidents and associated escalations and acknowledgments as well as resolution time information for a specified period. This allows service managers to track the mean time taken to escalate, acknowledge and resolve an incident.

License Compliance

Lists all licensed software packages monitored by the license compliance service within the organization, the quantity of each that is installed, and the number of defined licenses. This report reflects license compliance at the time it is generated, but does not show historical data.

Monitoring Element Version

Gathers information about agents and probes, displaying the appliance name, operating system, port, protocol, version, last check-in date, auto-upgrade schedule and number of upgrade attempts. This report reflects license compliance at the time it is generated, but does not show historical data.

Notifications Sent

Summarizes the most recent notifications, including notification details and recipients.

Patch – Non-Compliant Computers By Classification

Allows you to view a list of updates that have been missed.

Patch – Single Computer Missed Updates

Provides a summary of all missed updates for a selected device.

Patch – Update Installation Status – Multi-computer

Displays the number of updates by installation status for each device, allowing you to determine the patches that need to be installed.

Patch – Update Installation Status – Single Computer

Shows the number of updates by installation status for a specified device, allowing you to determine the patches that need to be installed.

Patch – Updates Required

Lists all updates that have been missed by each device, helping you to track patches that need manual intervention to be installed.

Patch – WSUS Non-Compliant Devices By Device

Lists all devices that are missing updates, helping you to track patches that need manual intervention to be installed.

Raw Data

Provides detailed information for a particular service, allowing you to troubleshoot service issues quickly and efficiently. Run this report to see exactly what was collected by N-central at the time a service failed.

Remote Support Manager Report

Displays the number of devices with or without Remote Support Manager enabled as well as the number of Remote Support Manager clients that have been installed.

Security Incident Summary

Summarizes all of the security-related events detected, allowing technicians to determine what action should be taken to ensure that devices are properly secured and supported. Information includes total incidents, incidents by service and incidents by device.

Service Metrics

Generates a detailed graph of one or more metrics (scan details) on any service in N-central, including custom services. Use this report to see the change in a metric graphically over time. This helps you to identify anomalies and patterns on a monitored service.

Single Device Aggregated Availability

Provides a comprehensive look at the true uptime of a server where uptime is defined as all required services are working. This report produces a pie chart showing aggregated availability for a selected device. This metric is calculated by aggregating the availability of all availability services, including all TCP services as well as process.

SO Application Compliance By Application

Gives you the information you require in order to correct license compliancy issues – either how many licenses you need to purchase or which machines have software you need to remove. The report lists all detected applications that were not included in a device allowed list. For each application, this report displays the device names for which the software is non-compliant.

SO Application Compliance By Device

Gives you the information you require in order to correct license compliancy issues – either how many licenses you need to purchase or which machines have software you need to remove. The report displays all devices for which applications were detected that were not included in the allowed list. For each device, this report displays the non-compliant software package names. This allows technical staff to see all non-compliant applications on all non-compliant devices across the network.

SO Asset Site

Summarizes the discovered assets for all accounts, providing technicians with useful information for upgrade and support planning.

SO Executive Summary

Provides an overview of all accounts on the system. Information includes devices configured, services, services per device, end-users, probes, agents and a service status breakdown.

SO License Compliance

Lists all licensed software packages monitored by the license compliance service within the organization, the quantity of each that is installed and the number of defined licenses. This report reflects license compliance at the time it is generated, but does not show historical data.

SO Monitoring Element Version

Shows monitoring elements (probes, agents) in a network. This report helps with planning additional monitoring elements or an upgrade of the existing ones. It displays the appliance name, operating system, port, protocol, version, last check-in date, auto-upgrade schedule and number of upgrade attempts. This report reflects license compliance at the time it is generated, but does not show historical data.

SO System Audit

Designed for use by administrators, this report allows you to view additions and changes to the system. Categories include additions, modifications and deletions from the system and end-user login and logout.

Status Distribution

Displays the percentage of time during which a service remained in a particular state.

System Audit

Designed for use by administrators, this report allows you to track who is making additions and changes to N-central's configuration. Categories include additions, modifications, and deletions from the system, and end-user login and logout.

Windows Event Log

Provides the summary of Event Log alerts. The report can be defined to report on selected devices as well as filtering the results based on different criteria including event sources, event IDs or event descriptions.


 

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